Privacy Policy

Published: 07 February 2021

Highline Property Ltd, which is registered in England and Wales under company number 10635200 (“Us”, “we”, or “Our”) operates this website at https://www.propertygambit.co.uk/ and provides services to customers through a platform on this website.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

The applicable personal data protection laws define “personal data” as any information about you from which you can be identified.

We use your data to provide and improve our services and to communicate with you in doing so. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible from https://www.propertygambit.co.uk/.

This Privacy Policy is about the rights of individuals. While we are also committed to protecting the information we receive about companies, this policy is not about them.

Our services are not intended for children and we do not knowingly collect data relating to children.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our services to you.

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personal data, including, but is not limited to your:

• Email address
• Name
• Address
• Bank details

We may use your personal data to send to you newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information about how the services are accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet protocol address (IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track and monitor the activity on our service and hold certain information about your interaction with our platform.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, scripts and behaviour analytics and user feedback services used to collect and track information and to improve and analyse our service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
• Essential Cookies These cookies are essential to the provision of Our website.
• Analytics and Performance Cookies These cookies help Us collect statistical and analytical usage to help Us analyse website usage.
• Advertising and Targeted advertising Cookies These cookies track your browsing habits and location to provide you with advertising in line with your interests.

Collecting Your Data

Generally, we collect your personal information directly from you, through your use of our website. In particular, this may occur in the following circumstances:

• when you or your organisation seek our services or use any of our online services;
• when you or your organisation offer to provide, or provides, products and/or services;
• when you correspond with us by phone, email or other electronic means, or in writing, or when you provide other information directly to us, including with our consultants and staff;
• when you create an account on our website;
• when you subscribe to our service or publications;
• when you sign up to attend and/or attend our events, or sign up to receive marketing communication and offers from us;
• when you enter a competition, promotion or survey; and
• when you give us feedback or contact us.

We may also collect information about you indirectly, including:

• from publicly accessible sources, e.g. company registers;
• from third parties, e.g. sanction screening providers, credit reference agencies, customer due diligence providers;
• from third parties with your consent, e.g. your bank;
• from cookies saved by our website in your browser; and
• through our IT systems monitoring your interaction with us, e.g. automated monitoring of your interaction with our websites and other technical systems, such as our computer networks and connections, communications systems, email and instant messaging systems.

Use of Data

We use the collected data for various purposes:

• To provide and maintain our services
• To process payments on our website or through a third party
• To notify you about changes to our services
• To allow you to participate in interactive features of our service when you choose to do so
• To provide customer support to you
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data

We may process your personal data because:

• we need to perform a contract with you
• you have given us permission to do so
• the processing is in our legitimate interests and it’s not overridden by your rights
• to comply with our legal obligations

Your data will be collected and processed lawfully, fairly and transparently without any adverse effects on your rights. We will ensure that you have given your consent to the collection and processing of your data. We will also ensure that collection and processing will be executed in a way to protect your interests.

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. Thereafter, we will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

When it is no longer necessary to retain your personal information we will securely destroy your personal information in accordance with applicable laws and regulations. In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Where we need to make a transfer of this nature, we will only do so if such a transfer is safe and your personal information will be secure.

This means that when we transfer your personal information outside the UK we will only do so where (i) there are binding corporate rules in place; or (ii) on the basis of standard data protection clauses adopted by the Information Commissioner; or (iii) on the basis of an approved code of conduct or certification mechanism.

Please contact us if you want further information on the mechanisms used by us when transferring your personal information out of the UK.

Disclosure of Your Data

Business Transaction

If Property Deals Insight Ltd is involved in a merger, acquisition or asset sale, your personal data may be transferred.

Disclosure for Law Enforcement

Under certain circumstances, Property Deals Insight Ltd may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency), or under any order by a Court of competent jurisdiction.

Legal Requirements

Property Deals Insight Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Property Deals Insight Ltd
• To prevent or investigate possible wrongdoing in connection with the services
• To protect the personal safety of users of the services or the public
• To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We have put in place appropriate security measures to prevent personal information from being accidentally lost, used or accessed unlawfully, altered or disclosed. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

In the event that we become aware of any security breach, alteration, unauthorised access or disclosure of any personal data, we will take all reasonable precautions to protect your data and will notify you and any applicable regulator as required by law.

 “Do Not Track” Signals Under California Online Privacy Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Transferring Your Data

We may employ third party companies and individuals to facilitate our services, to provide the services on our behalf, to perform service-related services or to assist us in analysing how our service is used.

We use re-marketing services to advertise on third party websites to you after you visited our website. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our website.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

If you are a resident of the United Kingdom or the European Economic Area (EEA), you have certain data protection rights. Property Deals Insight Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data.

If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact Us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we hold about you. Whenever made possible, you can access, update or request deletion of your personal data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your personal data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where Property Deals Insight Ltd relied on your consent to process your personal information.
• The right not to be subject to automated individual decision making. You have the right not be subject to a decision based solely on automated processing (or profiling) that produces legal effects concerning you or similarly significantly affects you.
• The right to withdraw consent. Where our processing of your personal information is based on your consent, you may withdraw this consent at any time, although this will not affect the lawfulness of any prior processing where we relied on your consent.
• The right to make a complaint. You may make a complaint about our processing of your personal information by contacting us via the contact details set out in this privacy policy. While we hope that we would be able to address any issues you have in respect of this processing, you may also make a complaint to the UK’s data protection regulator.

For further information on each of these rights, including the circumstances in which they apply, please contact us or see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the applicable data protection law available via the following link: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you would like to exercise any of these rights, please contact us using our contact details set out below.

You will not have to pay a fee to access your data or to exercise any of the other rights. However, we may charge a reasonable fee of your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

How to complain

We hope that we can resolve any query or concern you may raise about our use of your personal information.

Applicable data protection laws also give you the right to lodge a complaint with the Information Commissioner who may be contacted at https://ico.org.uk/concerns or telephone: 0303 123 1113.

Changes to this Privacy Policy

We keep this document under regular review and any changes we make to it will be, where appropriate, notified to you by email.

Contact us

If you have any questions about this Privacy Policy, please contact email us at info@propertygambit.co.uk